Call Center Agent (Night Shift)

- For received inbound and outbound call (Provide the service through call like solving the issue, handle complain and receive feedback)

- Received and support dispute case

- Support customer account inquiry and wallet having problem like block / unblock / reset pin

- To do customer KYC

- To respond on the Facebook chat

- Support Pi Pay merchant and Pi Pay agent during they are having issue and need any urgent support

- Support international merchant payment like Alipay/WeChat

- Support Pi Pay partner through phone call like AMK, Amret and more

- Help alert and monitor if any abnormal transactions happen

Interested in applicants, p;ease submit your Cover Letter & CV to: [email protected] 

- Fresh graduated or studying in university in filed of Finance & Banking, Communication and any related

- Experience or none experience are acceptable

- Able to write, read and speak English and Khmer very well (If can speak Chinese is a plus

- Able to use MS Office

- Know how to use internet and Facebook

- Have a good communication skill

- Able to work under pressure, flexible, good at solving problem and calm during support customers, merchants and agents.

Interested in applicants, p;ease submit your Cover Letter & CV to: [email protected]