Company Description

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000+ trained professionals
• 346 locations worldwide
• Fortune 500
• Globally unified systems

Scope of Position

As a branch IS support specialist, you are responsible for supporting the employees in the branch, as well as performing maintenance on systems and applications.

• Support the end users on incidents logged in our online ticket system, help requests by phone or people walking in
• Support basic level Windows server and Unix
• Take care of hardware installation (PC, Server, Laptop, Printer)
• Support on network issues (LAN, WAN, Wi-Fi)
• Support the employees in the warehouse (scanners, tablets, automation)
• Coach and train our end users on the usage of tools, applications and basic knowledge of IT (self-service)
• Perform daily checks of backups/systems as well as making sure that these checks are administered in a portal
• Support Tier 1 and Tier 2 for Infrastructure and Technology 
• Manage disaster Recovery and High Availability plan for systems  
• Manage IT budget and procurement
• Support on solving issues with PCs, Printers, Laptops and Servers (Windows/Unix)
• Safeguard and improve (cyber) security and access control where possible
• Monitor system downtime and resource utilization
• Contribute to a good and strong relationship with our local service providers and suppliers

Qualifications

• Bachelor’s degree (B.A.) from a college or university; or one to two years related IT experience; or equivalent combination of education and experience
• Good knowledge and understanding of the network policy, topology, LAN, IP Standards
• Good knowledge and understanding of the IT EI processes
• Proactive for improvements in these processes by automation of tasks
• Interpersonal skills
• Customer service driven, solution-focused, and innovative
• Good computer skills
• Fluent in English

Additional Information

• Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.
• Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Attractive income with good career prospects and remuneration package will be offered to the right candidate.  Interested party, please send your full resume and expected salary to our Human Resources, [email protected] or contact to telephone number +855-10 234-538/ 89 713-535as soon as possible. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Only short-listed candidates will be contacted.

Any employment with Expeditors is contingent upon satisfactory completion of a background check

All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process.