Company Description

We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000+ trained professionals
• 346 locations worldwide
• Fortune 500
• Globally unified systems

Scope of Position

The District Training & Personnel Development Manager (PDM) drives the employee development cycle (selection, onboarding, training, performance, and growth) for the district, enabling a culture of learning and development for all employees.  The PDM acts as an expert personnel-development resource for both employees and managers, and is a peer role to other managers in the district. The PDM also works in close collaboration with the Regional Training team to achieve employee development goals of the region.

Job Description

• Manages the Smart Recruiters process from posting to closing job adverts.
• Works with the district’s management team to support the interview process from beginning to end.
• Conducts Interviews when necessary.
• Drives the development of recruiting tools as needed.
• Works in tandem with the district’s management team to ensure a consistent and highly effective onboarding experience for new hires and/or transfers.
• Supports the district’s management team to ensure new hires are properly aligned with foundational skills, knowledge, and resources to succeed in their job function.
• Drives a robust training program that meets the district’s employee development goals.
• Collaborates with the district’s management team to create training plans focusing on employee development and growth.
• Ensures relevant training is delivered consistently including, but not limited to global, regional and district training requirements
• Supports the district’s management team to ensure employee skills and knowledge gaps are addressed timely and efficiently.
• Works with SMEs for PDC functionality and all available training and development programs/tools.
• Ensures solid understanding and use of the PDC across all levels at the district.
• Acts as a Career Coach at the district.
• Supports upskilling people managers to properly assess employees and conduct meaningful development conversations.
• Encourages a culture of frequent employee feedback and development.
• Advocates for the creation and fostering of development plans for everyone in the district.
• Supports the district in finding innovative ways to increase career progression and mobility.
• Assists the district’s management team with succession planning and talent development strategy implementation.
• Supports the district in the implementation and execution of employee recognition programs.
• Monitors retention and employee satisfaction at the district and support plans to improve in this area.

Expeditors Core Competencies

• Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

• Job Execution:

Consistently completes quality work that matches job expectations.  Is committed to operational excellence and continuous improvement for own job function and across the network.  All activities are compliant with company policies/procedures and code of business conduct and with government regulations.

• Reliability:

Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organized, manages own time effectively and can prioritize.

• Collaboration:

Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

• Communication:

Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.  Answers phone calls and responds to voicemails, emails and other communication according to Expeditors' standards.

• Culture:

Exhibits and promotes the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary. 

• Personal Growth and Development:

Participates in training within the company’s guidelines, completing at least 52 hours of relevant training per year. Completes required training in a timely manner with minimal reminders. Pursues professional development goals for self, including participating in a development plan as appropriate.

Qualifications:

• Global logistics industry knowledge preferred
• Good computer skills (e.g., MS Excel, MS Word, MS PowerPoint)
• Fluent in English
• Management experience preferred
• Proficiency in employee development skills and knowledge to include

1. Interviewing
2. Training
3. Coaching and Mentoring
4. Employee feedback
5. Assessing performance
6. Goal setting
7. Development conversation

Additional Information

• Applying does not warrant an interview or acceptance for the position. You will receive a notice if an interview will take place.
• Expeditors reserves the right to change this Standard at any time and for any reason and to grant exceptions to this Standard based on business needs.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

Attractive income with good career prospects and remuneration package will be offered to the right candidate.  Interested party, please send your full resume and expected salary to our Human Resources, [email protected] or contact to telephone number +855-10 234-538/ 89 713-535as soon as possible. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Only short-listed candidates will be contacted.

Any employment with Expeditors is contingent upon satisfactory completion of a background check