International Remittance Manager / Database Administrator / Business Application Support Officer

AMK Microfinance Institution Plc. is one of Cambodia’s leading microfinance institutions, with coverage all over the country. AMK employs over 3,500 staff serving almost 1,000,000 clients in nearly 13,000 villages across Cambodia, 91% of all villages. We are looking for a talented and committed individual to join our diversified team, and offering attractive career prospects across branches and departments of our business.

A job at AMK is more than just a paycheck - we support our employees in their development and growth and help them explore their unique strengths.
1. International Remittance Manager (1Post)
2. Database Administrator (1Post)
3. Business Application Support Officer (1Post)
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01/ Job Title: International Remittance Manager (1Post)
Report to: Head of Channel and Operations Department
Location: Head Office
Closing Date: July 23, 2020

Job Responsibilities

• Responsible for the international remittance business and local partner projects
• Identify and execute new potential partners to drive increase in business
• Lead direct relationship with business partners both local and international partners
• Responsible for negotiation with partners and writing business proposal for projects
• Execute and negotiate agreements, renewals and amendments for operating business
• Work closely with Product and IT team to implement the new partner projects
• Work closely with partners to execute effective marketing strategy
• Responsible for coordination and reporting for internal requirement and partners
• Act as contact point for partner to receive feedback, resolve issues and propose better solution for future process
• Any other task as deemed necessary and requested by Head of Channel and Operations

Qualification and Experiences:

• At least Bachelor’s degree or equivalent preferable
• At least 3 years’ experiences in international remittance business, business and product development
• Negotiation and facilitation skills
• Honesty and excellent interpersonal skills
• Very strong communication skills in English and Khmer (written and spoken)
• Ability to work with cross functional teams
• Proficient with MS Word, Excel, and PowerPoint

02/ Job Title: Database Administrator (1Post)
Report to: Database Administrator Manager
Location: Head Office
Closing Date: July 23, 2020

Job Responsibilities

• Establishes the user needs and monitors user access and security;
• Monitors performance and manages parameters to ensure fast response to front-end users;
• Installs and conducts testing on new DBMS;
• Writes database documentation, including data standards, procedures and definitions for the data dictionary (metadata);
• Communicates regularly with technical, applications and operational staff to ensure database integrity and security;
• Responsible on Database consolidation, Dynamic report development by using Microsoft SQL and Oracle Analyze and Business Intelligent.
• Ensure patch updates for AMK’s databases
• Database backup and recovery plan
• Setup High-Availability as part Disaster Recovery Strategy for the database (Failover Clustering, Database Mirroring, Log Shipping and Replication)
• Storage and Capacity planning
• Performance monitoring and tuning

Qualification and Experiences:

• Bachelor Degree in Computer Science or related field
• Business object development and reporting skills, with an emphasis on using database and data warehouse methodologies for design, development, and testing
• 3+ years’ Database design, development and administration experience
• Oracle DBA certified is plus
• Excellent interpersonal skills and a proven track record as a project team member
• Good verbal and written communication skills in both Khmer and English
• Ability to proactively analyze technical specifications and suggest improvements
• Demonstrates customer service skills with an emphasis on expectation management
• Experience in Financial Services is a plus.
• Be passionate about technology
• Must be able to learn and research for new technologies
• Creative, Innovative and flexible

03/ Job Title: Business Application Support Officer (1Post)
Report to: Deputy Head of MIS
Location: Head Office
Closing Date: July 23, 2020

Job Responsibilities

• Possessing specialist knowledge of operating systems, devices, applications and software
• Providing technical support to teams within the organization, and to external clients when required
• Assisting with systems integrations
• Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
• Maintaining and updating technical documents and procedures
• Identifying and resolving technical issues
• Managing coordination at a local and international level where required
• Delivering regular and customized training to teams within the business
• Preparing maintenance plans and upgrading schedules for the organization’s systems
• Developing reports for teams across the business
• Other duties as assign by supervisor or line manager

Qualification and Experiences:

• Bachelor Degree in Computer Science or related field
• 2 years’ experience in system application support
• Experience in Financial Services is a plus.
• Must be able to learn and research for new technologies
• Ability to explain complex ideas to those with limited IT and systems knowledge
• Exceptional verbal and written communication skills
• Listening ability and patience
• Extraordinary customer service and relationship management experience
• Ability to multi-task and to work independently, drive for result
• Critical thinking skills

Benefits

• Competitive salary package to the employees
• Khmer new year bonus
• Phchum Ben bonus
• Retention bonus
• Retirement bonus
• Incentive
• Pension fund
• 100% medical insurance for employee’s spouse and children for local treatment
• Overseas treatment
• Accident insurance 24/7days
• Education loan with only 2% interest rate per year
• Housing loan with only 5% interest rate per year
• Maternity/Paternity Allowance
• Annual leave based on Cambodia labour law
• Capacity development and opportunity to promote per job requirement
• Seniority payment
• Working condition in accordance to the Cambodian Labor Law

HOW TO APPLY

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh, Cambodia or E-mail: [email protected]

Attachments:

• A copy of obtained certificates or confirm letter by the University
• A copy of national identification, family book, and certificate of birth

For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website: www.amkcambodia.com
AMK is an equal opportunity employment. Qualified women and persons with disabilities are encouraged to apply.