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Job ID: 69272

Card Officer

BRED Bank (Cambodia) Plc.,
Posting Date: 09 Jul, 2020
Closing Date: 09 Aug, 2020
Job Type: Full-Time,
Seniority Level: Experienced Level,
Job location: Phnom Penh,
Ad Type: Top

BRED Bank (Cambodia) Plc., is a subsidiary of the cooperative BRED Banque Populaire, a member of the BPCE Group, the 2nd largest banking group in France, serving more than 31.2 million customers, employing more than 100,000 people worldwide, and counting 9 million cooperative shareholders. 

BRED Bank (Cambodia) Plc is the bank for all the people and businesses of Cambodia who like to keep things simple and easy. We are looking for the qualified candidate who has experience in the banking sector to fill in the below position.

Position: Card Officer
Location: Phnom Penh (Head Office)
Department: Card, IT                

Key Responsibilities:

1. Card Issuance

  • Create and Emboss Visa Card
  • Replace, Activate and block Visa card
  • Card support and work with support group to fix the card issue
  • Analyze the problem

2. POS

  • Install and configure POS terminal upon request
  • Provide training and product demonstration to new and existing POS merchants to merchant service team
  • Provide technical support, troubleshooting in solution to all POS related issues
  • Analyze the problem appropriately and report or escalate immediately to related stakeholders any urgent issues or complaints to be fixed due to bank operation or customer needs beyond own control
  • Involve POS testing

3. ATM

  • Work with ATM vendor to install/deploy ATMs
  • Work with ATM vendor for ATM maintenance or any updated patches
  • Coordinate internal network team for windows update, antivirus..etc
  • Check ATM status to prepare for cash replenishment/reconciliation and notify related team
  • Analyze the problem and coordinate related team to fix the issue

4. Other tasks

  • Prepare monthly NBC, Visa and MasterCard reports
  • Coordinate BRED IT support in case of disputes/Chargeback
  • Be available to work outside or go to provinces
  • Other tasks will be assigned by Line Manager

Required Education & Experience:

  • Minimum Bachelor Degree
  • OR lower degree accepted if at least 2 years' experience in similar position
  • Computer literacy including data analysis
  • English proficiency both written and spoken
  • Financial background, analytical and project management background

Required competencies:

  • Discretion, integrity and rigor
  • Be a team player and like to deal with issues or challenges
  • Autonomous and pro-active
  • Desire to go extra and beyond responsibilities

HOW TO APPLY

Interested candidates, please submit your resume to this email address: [email protected]



  • Company BRED Bank (Cambodia) Plc.,
    BRED Bank (Cambodia) Plc., is a subsidiary of the cooperative BRED Banque Populaire, a member of the BPCE Group, the 2nd largest banking group in France, serving more than 31.2 million customers, employing more than 100,000 people worldwide, and coun...