To develop and expand business in Cambodia, we are seeking for a dynamic candidate with strong experience to fulfill a position of  Helpdesk/PC support based in Phnom Penh.

Job Responsibilities:

Technical user support on Windows OS, Mac, PCs, and Laptops

Diagnose and resolve software, and hardware issues

Experienced with Server Management (user/groups/share/DFS/Quotas etc.)

Experienced with resolving LAN network issues, firewall, and VPN

Provide IT technical support to all users within the company

Printing/Troubleshooting in enterprise environments

Manage centralized AV server and rectify virus outbreaks in enterprise network

PC and data backup and restoration

Manage, evaluate, track, and reconcile office IT equipment

Job Requirements:

Bachelor degree in computer science or equivalent experience

Overall Experience :1-2 years

At least 1 year experience in PC and LAN troubleshooting      

Working knowledge of Windows OS, Ethernet, Internet protocols and tools including TCP/IP, DNS, DHCP

Strong communication skills, both verbal and written in Khmer and English. Must have the ability to speak to multiple people at varying levels with varying technical backgrounds

Ability to develop, augment and report, documentation.

Good working knowledge in Microsoft Office 2003-2010, Outlook, Anti-virus software, registered domain, PC backup and restore

Have a concept and basic understanding of firewall and VPN

Have a basic skill on Cisco routers and switches

Must be able to work independently and in a team environment. Self-motivated, excellent communication and customer handling skill.

Minimum traveling within and outside of campus

How to Apply:

Interested candidate, please submit CV, Covering Letter and attached all the certificate via email or office address below. Only shortlist candidates will be notified and contacted by phone for interview. The documents received will not be returned.

Contact Person: HR Department
Tel: 023 215 001/HP : 016 988710
Email: [email protected] / [email protected] / [email protected]

Address: No. 294, Mao Tse Toung (St. 245), Unit 8B, 2nd floor, Regency Square, Hotel The Great Duke
Website: www.chuanwei.com.kh