Channel Manager

AMK Microfinance Institution Plc. is one of the largest microfinance institutions in Cambodia. AMK serves a large number of over 1,000,000 customers with more than 2,900 staffs nationwide.

Job Title: Channel Manager
Report to: Provincial Manager
Location: Puk
Closing Date: April 12, 2019

Job Responsibilities

• Lead and support Mobile Banking Officer to execute strategies provided by Regional Channel Manager for agent, consumer mobile banking and merchant channel
• Ensure agent, merchant recruitment and set up properly
• Ensure good customer service quality provided by the above channels
• Coordinate with branch staff to solve customer or agent complaints
• Conduct agent monitoring for agent quality and compliance with AMK requirement
• Assist Branch Manager to oversee and reinforce service quality and compliance of OTC and other channel
• Manage, motivate and evaluate Mobile Banking Officer
• Closely monitor the performance of channels and take appropriate action to close the gap
• Regularly collect and report information about market information
• Involved with any related channel projects or other tasks may be assigned

Qualification and Experiences:

• Bachelor’s Degree in Banking, Management, Business Administration, or Marketing
• At least 2 years’ experience in these area sales, channel management.
• Experience mobilizing savings is an advantage
• High energy individual who can motivate staff and create business momentum
• Abilities to communicate in English and Khmer (written and spoken)
• Ability to work with cross functional teams
• Strong conceptualization and analytical skills
• Honesty and excellent interpersonal skills

Benefits

• AMK provides a competitive salary package to the employees
• Salary increment rate every year
• Khmer new year bonus
• Phchum Ben bonus
• Retirement bonus
• Staff incentive
• Staff pension fund
• Staff retention bonus
• 100% medical insurance for employee’s spouse and dependences for local treatment
• Staff overseas treatment
• Staff accident insurance 24/7days
• Staff loan for education purpose with only 2% interest rate per year
• Staff housing loan with only 5% interest rate per year
• Paternity and Maternity allowance
• Annual leave 18 days per year
• Staff capacity development and opportunity to promote per job requirement
• Working condition in accordance to the Cambodian Labor Law

HOW TO APPLY

Interested candidates should apply by sending a CV and a cover letter to: AMK branch and sub-branch offices or Head Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh, Cambodia or E-mail: [email protected]

Attachments:

• A copy of obtained certificates or confirm letter by the University
• A copy of national identification, family book, and certificate of birth
• A copy of transcript is preferred.

For additional information, please contact at Tel: (023) 993 062 / (023) 224 763 or visiting website: www.amkcambodia.com
AMK is an equal opportunity employment. Qualified women and persons with disabilities are encouraged to apply.