Customer Service Consultant - Battambang Branch

An exciting opportunity has just come for you to join ANZ as Customer Service Consultant at Battambang Branch.

• Build your career on sales & customer service
• Career progressing opportunity
• Reporting to Customer Service Manager

About The Role
Role Location: Battambang, Cambodia
Role Type: Permanent, Part-time (27 hours per week)

As the first point of interaction for our customers, the CSC plays a key role in achieving our customer satisfaction and revenue growth objectives. The CSC processes deposits, withdrawals and transfers over the counter accurately and efficiently in accordance with established policies and procedures. You must be comfortable making dozens of transactions daily, handle large amounts of cash, communicate with different types of clients and sell bank’s products/services.

Main Duties including:

• Provide a responsible & accurate telling service by maintaining & applying an up to date knowledge of transaction banking policies, practices, procedures and law
• Spot opportunities for cross selling products and services by being aware of customer needs
• Work towards sale referral targets
• Provide friendly responsive customer service by using excellent customer services skills
• Ensure accurate & efficient completion of all transactions
• Provide accurate advice & assistance to any customer enquiries or refer them promptly to Account Manager for handling

About You

To be successful in this role, you will ideally bring the following -

• Ability to accurately & efficiently process cash transaction
• Sound computer literacy
• Attention to detail & finishing skills
• Good planning, problem solving & organising skills
• Understanding of compliance
• Relationship management skills
• Strong customer focus

HOW TO APPLY

To apply for this role, please send your updated CV to [email protected]. Please mention “Apply for Customer Service Consultant (BTB)” in the subject field of your email.

For more information, please contact us:
Tel: 023 999 000 (Recruitment Team - Extension number: 1111)

Deadline of application: 08th March, 2019