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Senior Sales Supervisor
Gender: Male
Nationality: Cambodian
Work Experience
Senior Sales Supervisor
- January 2017 to PresentGoodhill Enterprise Cambodia Ltd. - phnom penh
Residential Sales Manager
- June 2016 to December 2016Digi (DTV STAR Co., Ltd) - phnom penh
Residential Sales Supervisor
- February 2011 to May 2016DTV Star Co., Ltd "Digi" - phnom penh
- Meet and/or exceed monthly, quarterly, and yearly team sales targets
- Control and supervise Sales Officer/Sales Agent/Churn Agent
- Develop and implement high caliber individual sales and career development plans for all team members
- Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of customer satisfaction
- Preparing daily and weekly report to Marketing Manager
- Meet regularly with Marketing Manager and provide detailed reporting on the overall performance of the team
- Prepare monthly strategy plan to attack the market
- Provide sales training and on-going mentoring to staff
- Manage responsibility for each member of the team to exceed goals in all sales targets
- Monitor and track adherence to productivity, attendance, daily expectations and provide feedback
- To assist the Marketing Manager in providing a professional and excellent level of customer service with existing and new customers.
- Monitor and track market of competitor
- Prepare a weekly duty for sales to follow up potential and existing clients
- Survey the new potential market and new zone
- Develop the new internet package and promotion
- Collect client complaint and analyze the problem
- Solving related problem of clients, internet problem, communication problem, payment problem … etc.
- Negotiate with client who has problem, persuade, find affordable solution for clients
- Closely work with Marketing to find a new offer or package to fulfill client demand
Sales Officer
- February 2009 to February 2011DTV-Star Co., Ltd (Digi) - phnom penh
Responsibilities:
- Achieve personal monthly target
- Handle corporate clients
- Find new customers by yellow page, other website and new building
- Call, visit and follow up customer and get feedback from them
- Negotiate with customer face to face, by phone and by e-mail…etc
- Survey the Market and report to Sales Supervisor
- Track market of competitor
- Survey the new potential market and new zone
- Solving related problem of clients, internet problem, communication problem, payment problem … etc.
- Negotiate with client who has problem, persuade, find affordable solution for clients
Sales Representative
- 2007 to 2008Chhay Hok Computer - phnom penh
- Achieve monthly target
- Prepare the documentation and quotation for customer
- Focus on Bid and Project computer
- Find new customers and get feedback from them
- Follow up potentials client by phone or direct visit
- Distribute Leaflet at University and School during promotion period
- Survey the Market and report to Business Development Manager
Education
BA in Accounting and Business/Management
- 2005 to 2008City University - Cambodia
Language
English (Fluent) , Khmer (Native)
Last updated: 3 years ago
Download: 12
View: 1218966
ID: 206
Download: 12
View: 1218966
ID: 206
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