Sales & Marketing (Part time)
Gender: Male
Nationality: Cambodian
Work Experience
Sales & Marketing (Part time)
- February 2016 to PresentEGL Company - Phnom Penh
Sales Training & Coordinator
- October 2015 to February 2016The River Center City (Real-Estate Company) - Phnom Penh
Provide training to new staffs
Prepared monthly schedule
Arrange all sales materials
Report sales activities to management
Do any other assigned tasks
Customer Service Supervisor
- September 2014 to September 2015Aquozsolutions Co.,Ltd - Manila
Apply appropriate actions to effectively control to CS officer
Follow up and escalate daily customer complaint
Prepare daily, weekly, monthly statistic customer complaint.
Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job
Provide timely feedback to the marketing and management team on customer trends, issues and needs
Prepare monthly schedule and staffs annual leave arrangement.
Lead Trade Marketing Specialist
- September 2013 to September 2014Sotelco Co., Ltd - Phnom Penh
Develop new POSM and IRM
Monitoring POSM and IRM usage through all sales channels
Manage to allocate POSM and IRM bases on regional Sales Manager (plan)
POSM quality with cost saving
Ensure branding visibility
Field and spot check on POSM quality and report measurement
Implement and support all sales project to achieved target
Call-Center Supervisor
- October 2010 to September 2013Sotelco Co., Ltd - Phnom Penh
Apply appropriate actions to effectively control a telephone call to Call Center Agents
Monitoring and follow up with daily customers complaint
Prepare daily, weekly, monthly statistic complaint and propose resolution to minimize it.
Minimize call escalations through effective coaching and support
Ensure that team members obtain the appropriate training and support to best apply their knowledge and skills on the job
Provide timely feedback to the management team on customer trends, issues and needs
Education
BA in Management
- 2005 to 2007Phnom Penh International University - Cambodia
Language
Khmer (Native) , English (Fair) , Malay-Indonesian (Fair) , Vietnamese (Basic)Download: 0
View: 17530
ID: 916
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Sales & Marketing (Part time)
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