Assistant to Director
Gender: Male
Nationality: Cambodian
Work Experience
Assistant to Director
- July 2015 to PresentTEAV Boutique Hotel Group - Phnom Penh
- Handling information request through incoming/out coming phone call and emails
- Practice quality in all aspects of the operation to ensure guests satisfaction
- Planning, executing and finalizing report before submit to General Manager
- Providing high level of administrative support and office management
- Following up outstanding tasks on daily operations and technical issue
- Facilitating and Coordinating among departments, management team, and partners
- Assisting Operation Manager to interpret as required when meeting with housekeeping staffs, and translating some related documents
- Liaising to relating ministries for legal documents
- Maintaining Accounting Record
- Monitoring petty cash & cash flow
- Scheduling, and manage meeting properly
- Interpreting & Translating all necessary documents required
- Minute taking, and making report
- Other tasks assigned by Director/GM
Housekeeping Supervisor
- May 2014 to June 2015Le Grand Palais Boutique Hotel - Phnom Penh
- Assigned room attendants their duties and inspects work for conformance to prescribed standard of cleanliness.
- Daily supervision of the grounds keeping staff, including the day, event and post-event crews.
- Recruited, schedule and train all new housekeeping staff members.
- Investigated complaints regarding housekeeping service and equipment, and takes corrective actions
- Briefing, planning and organizing with team members to ensure the highest degree of guest satisfaction.
- Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena.
- Ensured the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
- Obtained list of rooms to be cleaned immediately and list of prospective check-outs or to prepare work assignment
- Coordinated work activities among departments and guests’ complaint,
- Conducted orientation training and in-service training to explain policies, work procedures, and maintenance of equipment
- Requested purchase, re-order and maintain housekeeping supplies and inventory.
- Inventories stock to ensure adequate supplies for Housekeeping Department
- Other tasks assigned by General Manager
Ticketing Officer
- February 2013 to October 20135Oceans Travel Co., Ltd - Phnom Penh
- Other tasks assigned by General Manager Greet or welcome guests walk-in,
- Book air-ticket through abacus and Galileo System and bus ticket,
- Make quotation for best price for customers,
- Handle/response outgoing and incoming call of customers,
- Handle E-mail responding through Microsoft Outlook,
- Be responsible for making passport and extending visa of customers,
- Make data entry to the system,
- Office tasks and other assigned by Managing Director
Education
BA in Business Administration of Tourism
- 2011 to 2015Cambodian Mekong University - Cambodia
Language
English (Fluent) , French (Fair) , Khmer (Native)
Last updated: 4 years ago
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ID: 410
Download: 1
View: 38710
ID: 410
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Assistant to Director
TEAV Boutique Hotel Group
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July 2015 to Present
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