Assistant to Director

Gender: Male
Nationality: Cambodian

Work Experience

Assistant to Director

- July 2015 to Present

TEAV Boutique Hotel Group - Phnom Penh

  • Handling information request through incoming/out coming phone call and emails   
  • Practice quality in all aspects of the operation to ensure guests satisfaction 
  • Planning, executing and finalizing report before submit to General Manager 
  • Providing high level of administrative support and office management  
  • Following up outstanding tasks on daily operations and technical issue 
  • Facilitating and Coordinating among departments, management team, and partners 
  • Assisting Operation Manager to interpret as required when meeting with housekeeping staffs, and translating some related documents 
  • Liaising to relating ministries for legal documents  
  • Maintaining Accounting Record 
  • Monitoring petty cash & cash flow 
  • Scheduling, and manage meeting properly 
  • Interpreting & Translating all necessary documents required  
  • Minute taking, and making report 
  • Other tasks assigned by Director/GM 

Housekeeping Supervisor

- May 2014 to June 2015

Le Grand Palais Boutique Hotel - Phnom Penh

  • Assigned room attendants their duties and inspects work for conformance to prescribed standard of cleanliness. 
  • Daily supervision of the grounds keeping staff, including the day, event and post-event crews. 
  • Recruited, schedule and train all new housekeeping staff members. 
  • Investigated complaints regarding housekeeping service and equipment, and takes corrective actions 
  • Briefing, planning and organizing with team members to ensure the highest degree of guest satisfaction. 
  • Conduct pre-event inspections of all rooms, concourses, clubs, seating areas and public areas prior gate opening for every event held at the Arena. 
  • Ensured the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment. 
  • Obtained list of rooms to be cleaned immediately and list of prospective check-outs or to prepare work assignment 
  • Coordinated work activities among departments and guests’ complaint, 
  • Conducted orientation training and in-service training to explain policies, work procedures, and maintenance of equipment 
  • Requested purchase, re-order and maintain housekeeping supplies and inventory. 
  • Inventories stock to ensure adequate supplies for Housekeeping Department 
  • Other tasks assigned by General Manager 


Ticketing Officer

- February 2013 to October 2013

5Oceans Travel Co., Ltd - Phnom Penh

  • Other tasks assigned by General Manager Greet or welcome guests walk-in,  
  • Book air-ticket through abacus and Galileo System and bus ticket,  
  • Make quotation for best price for customers, 
  • Handle/response outgoing and incoming call of customers,  
  • Handle E-mail responding through Microsoft Outlook,  
  • Be responsible for making passport and extending visa of customers,  
  • Make data entry to the system, 
  • Office tasks and other assigned by Managing Director 



Education

BA in Business Administration of Tourism

- 2011 to 2015

Cambodian Mekong University - Cambodia


Language

English (Fluent) , French (Fair) , Khmer (Native)
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Resumes you may be interested in

Assistant to Director

TEAV Boutique Hotel Group

Cambodian

Work Experience

Assistant to Director

TEAV Boutique Hotel Group - Phnom Penh

July 2015 to Present

Housekeeping Supervisor

Le Grand Palais Boutique Hotel - Phnom Penh

May 2014 to June 2015

Ticketing Officer

5Oceans Travel Co., Ltd - Phnom Penh

February 2013 to October 2013

Education

BA in Business Administration of Tourism

Cambodian Mekong University - Cambodia

2011 to 2015

Language

254 (238) , 265 (239) , 236 (237)

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