Customer Care
Gender: Male
Nationality: Cambodian
Work Experience
Customer Care
- January 2022 to July 2022Kerry Express - Phnom Penh
- Work closely with credit customer and all agents in provinces
- Resolve customers’ concerns and answer customers’ questions with the best ability
- Solving customer’s parcel which pending and late delivery
- Maintain a positive attitude and calmly respond to customers’ complaints
- Refer issues and questions to managers if necessary
- Prepare reports by gathering data collected during customer interactions
Customer Service
- November 2020 to December 2021Loop Heartful Restaurant - Phnom Penh
- Provide excellent customer services.
- Greet customers and present menus.
- Make suggestions based on their preferences.
- Take and serve food/drinks orders.
- Up-sell when appropriate.
- Arrange table settings.
- Keep tables clean and tidy at all times.
- Deliver checks and collect payments.
- Making drink for customer
Administration Office
- February 2020 to August 2020Pannasastra University of Cambodia - Phnom Penh
- Responding to all students' and customers' requests for school information
- Make school announcements to parents and students.
- Creating a document and a lesson plan for the teacher
- Responded all the volunteers staff attendance sheet and make weekly and monthly
Volunteer
- 2019 to 2019Cambodian Youth Action - Phnom Penh
- Work with group of international volunteer to design schedule for teaching children in the rural area
- Be a translator and teacher for student to be able understand during class
- Interacting with the community by participating in local activities with the people to better understanding the way of lives of Cambodian villagers.
Education
BA in International Relation
- 2018 to 2023Pannasatra University of Cambodia - Cambodia
BA in Diploma of the International English for Academic Purpose
- 2018 to 2019Pannasatra University of Cambodia - Cambodia
Associate’s Degree in Civil Engineering
- 2016 to 2018Institute of Technology of Cambodia - Cambodia
Language
English (Fluent)About Me
I am passionate, flexible and willing to learn new things
Last updated: 1 year ago
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View: 49139
ID: 3709
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View: 49139
ID: 3709
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Customer Care
Kerry Express
CambodianWork Experience
Customer Care
Kerry Express - Phnom Penh
January 2022 to July 2022
Customer Service
Loop Heartful Restaurant - Phnom Penh
November 2020 to December 2021
Administration Office
Pannasastra University of Cambodia - Phnom Penh
February 2020 to August 2020
Volunteer
Cambodian Youth Action - Phnom Penh
2019 to 2019
Education
BA in International Relation
BA in Diploma of the International English for Academic Purpose
Associate’s Degree in Civil Engineering
Language
254 (238)About Me
I am passionate, flexible and willing to learn new things