Headend Manager
Gender: Male
Nationality: Cambodian
Work Experience
Headend Manager
- 2016 to 2022DIGITAL SKY MULTIMEDIA CO., LTD - Phnom Penh
2020 – Jul-2022: Headend Manager, DIGITAL SKY MULTIMEDIA CO., LTD.
Duties and Responsibilities
• Assist Technical Manger to develop technical Department plan including DVB-T, OTT, IPTV &
DTH platform
• Assist Technical Manager for business case analysis on any technical proposal for company
interest and optimization
• Assist Technical Manager to develop and implement the monitoring processes of all services
including network performance, network maintenance, facilities management, and overall
network reliability to ensure 99.99% uptime
• Assist Technical Manager to collect technical information of competitors
• Develop and implement the daily operation tasks to be in line with department plan
• Research and develop for optimization of DVB-T, OTT, IPTV & DTH platform
• Manage the Headend project including planning, implementation and evaluation
• Manage and maintenance all network equipment including PC, switch, server in Headend system
• Manage and maintenance all Headend equipment including IRD, Encoder, Transcoder,
Multiplexer, CAS, EPG, Multiviewer and RF equipment
• Manage and maintenance the playout system, and content delivery
• Manage and maintenance live broadcasting system including streaming server, live APP
• Enhance network connectivity and security between Headend system and transmission
• Monitor interconnection between IT’s Billing system and CAS system both in Cambodia and
Lao to ensure smooth connectivity and safety
• Supervise the Headend Engineer and Headend Operator
• Provide training to technical staff and other staff
• Build good relationship with local and international technical partner of ICT
• Follow task assigned by management
• Manage IT Infrastructure, Server, Network, Printer, Wireless
2018 – 2019: Network Manager, DIGITAL SKY MULTIMEDIA CO., LTD.
Duties and Responsibilities
• Assist line manager to complete the project.
• Coaching and guiding team to complete tasks effectively and efficiently.
• Identify, plan and cost future development and upgrades to the IT infrastructure.
• Management of the network infrastructure, servers, workstations and software.
• Leading the use of security and telecommunications.
• Responsibility for backup systems and disaster
• Administration of the email system
• Administration of the OTT system
• Provide in-house training as appropriate
• Arrange for the repair of hardware faults with outside agencies.
• Manage remote access for staff
• Manage of peripheral equipment such as scanners, printers, projectors etc.
• Manage the installation of all new computer hardware including wireless, fiber optic,
networks and external projects, as required.
• Liaison with appropriate outside agencies
PROFESSIONAL EXPERIENCE
Aug 2016 – 2018: Supervisor Server and Network, Digitalsky Multimedia Co., Ltd.
Duties and Responsibilities
• Design and implement server and network infrastructure for IT and technical department.
• VPN site to site for all provincial branches as well as connect to business partners. IPsec
and WebVPN for remote access to company resource for outside network
• Implement firewall rule on FortiGate that guard to the production network
• Configure router, switch, WAN, LAN, wireless, and all network devices.
• Setup server hardware / software and application require for business.
• Backup all company data for locally server & Off-site data backup to store at safe place.
• Implement security policy to all workstations in the company from domain group policy
by controlling USB access, internet access.
• Install and configure antivirus server and client to protect computer and server from any
source that can harm the system
• Configure IPPBX phone system, extension for all staffs for communication in office as
well as outside of office.
• Work with supplier for any new requirement to buy new IT equipment
• Keep track of IT asset, by put the asset tag and update into asset list.
• Supervise service desk engineer by managing their daily operational task, improve his
knowledge and work efficiency in term of multi-tasking perspective area. Follow up the
status of outstanding tasks in daily and weekly basic.
• Monitor and maintenance of all IT equipment including FortiGate, ASA, router, switch,
IPPBX, server, workstation, printer, phone, internet line, public domain...etc.
• Planning, project management and manage hardware/software to support business
running with high availability and stability; improving service availability by
implementing the monitoring system and keep monitoring, set alarm by email which
deliver the system availability up to 99.999%
• Take action immediately for application and server related issues that impact the
business
• Follow technology trend to keep software and hardware up to date and running with the
latest technology as much as possible.
Education
BA in Computer Science and Engineering
- 2010 to 2014Royal University Of Phnom Penh - Cambodia
Skill
Cisco ASA, FortiGate, Router, Switch, Wireless Router, Mikrotik, Unifi, AP Controller,Mail Server,Windows Server,Linux, CentOS, Ubuntu,Adobe Photoshop, Adobe Illustrator, Adobe Premier, Adobe After Effect, (8 years)Language
English (Fair)Download: 0
View: 31576
ID: 3668
Resumes you may be interested in
Headend Manager
DIGITAL SKY MULTIMEDIA CO., LTD
CambodianWork Experience
Headend Manager
DIGITAL SKY MULTIMEDIA CO., LTD - Phnom Penh
2016 to 2022