· Meet sales goals by training, motivating, mentoring
· Ensure high levels of customers satisfaction through excellent service
· Make sure staff follow standard and company policies at all time
· Arrange for maintenance and repair of equipment and other services
· Sets high standards for appropriate team behaviour on shift
· Ensures staff provide great service, product quality and cleanliness (QSC)
safe, efficient, and reliable
manner in operating
accordance schedule.
Hobbies:
with the
airline’s
Researching New Trends in Digitals and Arts Photography
Reading News, Ads, etc...
Exploring Places
at all time
· Coaches and train employee on how to exceed Guest expectations
· Hold employee an accountable at all time
· Inventory Control (project, ordering, counting and key in into system....)
· Handle Cash Management
· Weekly and monthly meeting of store performance (sales, ticket, issues, suggestions, cost control,)
· Recruitment and Interview new employees
· Prepare monthly payroll for all employees and other management team
· Solve out all complaining from the guest and give them the solution
· Staff evaluation for the best performance and promotion
· Research of competitor's activities as well as activities may effect to the sales
· Identify employees weaknesses and retrain as necessary
· Create a positive guest experience by delivering a high level of service and
ensuring all employees engage guests to understand
· Implement company policies and procedures by developing plans and instructing to employees