Senior Manager, Product Development
Gender: Male
Nationality: Cambodian
Work Experience
Senior Manager, Product Development
- September 2017
to Present
Manulife (Cambodia) Plc. - Phnom Penh
Life Insurance
- Lead the development and implementation of new product initiatives and product enhancement
that align with business directions.
- Provide products training to Sales staff and back office staff.
- Formulate compelling customer centric product value propositions.
- Conduct research and focus groups to identify customer needs and distribution preferences.
- Keep abreast of market trends, conduct competitive analysis and provide insight to the
Management.
- Review and Initiate marketing materials - assist in development of product marketing
materials using distribution channel feedback and inputs.
- Engage other internal functions as well as service providers to ensure product initiatives and
related supports are delivered effectively and efficiently, including testing of systems.
- Ensure distribution channels are engaged with compelling product reference materials and
training tools.
- Be a champion for group products as employee benefit solutions for corporate clients.
Manager, Agency Quality Assurance
- September 2016
to September 2017
Manulife (Cambodia) Plc. - Phnom Penh
Life Insurance
- Identify and monitor all agency statistics
- Agency representative in risk management committee
- Watch items for Chief Agency Officer
- Prepare yearly budget vs targets for Agency Manager
- Synthesize current business intelligence or trend data to support recommendations for action
- Identify and analyze industry or geographic trends with business strategy implications
- Legal representative for Agency Department
- Prepare, combine and updated Agency Manual
- Working closely with Agency Manager and Compliance's team to make sure that agents
follow Information Risk Management Policy, Code of Conduct and Social Media Guideline
- Working across department on Record Management (Soft and Hard copy)
Education
MA in Financial Management
- 2007
to 2009
Royal University of Law and Economics - Cambodia
BA in Banking and Finance
- 2000
to 2004
Norton University - Cambodia
Skill
Life Insurance products, Training, Recruitment, Analysis, Planning and Strategic, Negotiation, and Customer Service (10+ years)
Language
English (Fluent)
About Me
Experienced in Product Strategy Management and many various important roles with a demonstrated history of working in the Financial Services Industry and Private Sector more than 15 years. Skilled in Life Insurance products, Negotiation, Training, Recruitment, Analysis, Planning and Strategic, Customer Service, Banking and Finance, Letter of Credit(L/C), Bank Guarantee, and Credit Analysis. Strong sales professional with a Associate, Life Management Institute focused in Life Insurance from Life Office Management Association (LOMA).
