Senior Manager, Product Development

Gender: Male
Nationality: Cambodian

Work Experience

Senior Manager, Product Development

- September 2017 to Present

Manulife (Cambodia) Plc. - Phnom Penh

Life Insurance

  • Lead the development and implementation of new product initiatives and product enhancement that align with business directions.
  • Provide products training to Sales staff and back office staff.
  • Formulate compelling customer centric product value propositions.
  • Conduct research and focus groups to identify customer needs and distribution preferences.
  • Keep abreast of market trends, conduct competitive analysis and provide insight to the Management.
  • Review and Initiate marketing materials - assist in development of product marketing materials using distribution channel feedback and inputs.
  • Engage other internal functions as well as service providers to ensure product initiatives and related supports are delivered effectively and efficiently, including testing of systems. 
  • Ensure distribution channels are engaged with compelling product reference materials and training tools. 
  • Be a champion for group products as employee benefit solutions for corporate clients.

Manager, Agency Quality Assurance

- September 2016 to September 2017

Manulife (Cambodia) Plc. - Phnom Penh

Life Insurance

  • Identify and monitor all agency statistics
  • Agency representative in risk management committee
  • Watch items for Chief Agency Officer
  • Prepare yearly budget vs targets for Agency Manager
  • Synthesize current business intelligence or trend data to support recommendations for action
  • Identify and analyze industry or geographic trends with business strategy implications
  • Legal representative for Agency Department
  • Prepare, combine and updated Agency Manual
  • Working closely with Agency Manager and Compliance's team to make sure that agents follow Information Risk Management Policy, Code of Conduct and Social Media Guideline
  • Working across department on Record Management (Soft and Hard copy)


Education

MA in Financial Management

- 2007 to 2009

Royal University of Law and Economics - Cambodia

BA in Banking and Finance

- 2000 to 2004

Norton University - Cambodia


Skill

Life Insurance products, Training, Recruitment, Analysis, Planning and Strategic, Negotiation, and Customer Service (10+ years)

Language

English (Fluent)

About Me

Experienced in Product Strategy Management and many various important roles with a demonstrated history of working in the Financial Services Industry and Private Sector more than 15 years. Skilled in Life Insurance products, Negotiation, Training, Recruitment, Analysis, Planning and Strategic, Customer Service, Banking and Finance, Letter of Credit(L/C), Bank Guarantee, and Credit Analysis. Strong sales professional with a Associate, Life Management Institute focused in Life Insurance from Life Office Management Association (LOMA).

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Senior Manager, Product Development

Manulife (Cambodia) Plc.

Cambodian

Work Experience

Senior Manager, Product Development

Manulife (Cambodia) Plc. - Phnom Penh

September 2017 to Present

Life Insurance

Manager, Agency Quality Assurance

Manulife (Cambodia) Plc. - Phnom Penh

September 2016 to September 2017

Life Insurance

Identify and monitor all agency statistics
  • Agency representative in risk management committee
  • Watch items for Chief Agency Officer
  • Prepare yearly budget vs targets for Agency Manager
  • Synthesize current business intelligence or trend data to support recommendations for action
  • Identify and analyze industry or geographic trends with business strategy implications
  • Legal representative for Agency Department
  • Prepare, combine and updated Agency Manual
  • Working closely with Agency Manager and Compliance's team to make sure that agents follow Information Risk Management Policy, Code of Conduct and Social Media Guideline
  • Working across department on Record Management (Soft and Hard copy)
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    Education

    MA in Financial Management

    Royal University of Law and Economics - Cambodia

    2007 to 2009

    BA in Banking and Finance

    Norton University - Cambodia

    2000 to 2004

    Skill

    Life Insurance products, Training, Recruitment, Analysis, Planning and Strategic, Negotiation, and Customer Service (10+ years)

    Language

    254 (238)

    About Me

    Experienced in Product Strategy Management and many various important roles with a demonstrated history of working in the Financial Services Industry and Private Sector more than 15 years. Skilled in Life Insurance products, Negotiation, Training, Recruitment, Analysis, Planning and Strategic, Customer Service, Banking and Finance, Letter of Credit(L/C), Bank Guarantee, and Credit Analysis. Strong sales professional with a Associate, Life Management Institute focused in Life Insurance from Life Office Management Association (LOMA).

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