Contact Center Agent

Gender: Male
Nationality: Cambodian

Work Experience

Contact Center Agent

- August 2017 to Present

Smart Axiata - Phnom Penh

Telecommunications

+Main Responsibility and Key duties
-​ Answer call professionally and follow up subscriber complaint
- Handle and resolve customer complaints.
- Provide customers with product and service information.
- Complete a required report in system

Trade Marketing Sales Activator

- February 2017 to September 2017

Cellcard (CamGSM Co. Ltd.) - Phnom Penh

Telecommunications

Main Responsibilities and Key Duties
- Promotes and sells Sim card
- Keeps customer informed of Cellcard new product and promotion
- Builds and maintains good relationships with customers
- Performs other tasks as assigned by management
- Make daily sales reports to team leaderMain Responsibilities and Key Duties
- Promotes and sells Sim card
- Keeps customer informed of Cellcard new product and promotion
- Builds and maintains good relationships with customers
- Performs other tasks as assigned by management
- Make daily sales reports to team leader


Education

BA in Electrical and Electronic Engineering

- November 2019 to Present

Norton University - Cambodia


Skill

Driving, Riding, Attention to detail, Computer literacy English speaking, Khmer speaking, Writing, Reading, Best in communication skill. (5 years)

Language

Khmer (Native) , English (Fluent)

About Me

I am an honest person, hard working, know how help each other, live friendly,​and be able to join people of all level, fast learning, Honest, Flexible & Good Attitude.

Last updated: 2 months ago
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Contact Center Agent

Smart Axiata

Cambodian

Work Experience

Contact Center Agent

Smart Axiata - Phnom Penh

August 2017 to Present

Telecommunications

-​ Answer call professionally and follow up subscriber complaint
- Handle and resolve customer complaints.
- Provide customers with product and service information.
- Complete a required report in system

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Trade Marketing Sales Activator

Cellcard (CamGSM Co. Ltd.) - Phnom Penh

February 2017 to September 2017

Telecommunications

Education

BA in Electrical and Electronic Engineering

Norton University - Cambodia

November 2019 to Present

Skill

Driving, Riding, Attention to detail, Computer literacy English speaking, Khmer speaking, Writing, Reading, Best in communication skill. (5 years)

Language

236 (237) , 254 (238)

About Me

I am an honest person, hard working, know how help each other, live friendly,​and be able to join people of all level, fast learning, Honest, Flexible & Good Attitude.

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