Contact Center Agent
Gender: Male
Nationality: Cambodian
Work Experience
Contact Center Agent
- August 2017
to Present
Smart Axiata - Phnom Penh
Telecommunications
+Main Responsibility and Key duties
- Answer call professionally and follow up subscriber complaint
- Handle and resolve customer complaints.
- Provide customers with product and service information.
- Complete a required report in system
Trade Marketing Sales Activator
- February 2017
to September 2017
Cellcard (CamGSM Co. Ltd.) - Phnom Penh
Telecommunications
Main Responsibilities and Key Duties
- Promotes and sells Sim card
- Keeps customer informed of Cellcard new product and promotion
- Builds and maintains good relationships with customers
- Performs other tasks as assigned by management
- Make daily sales reports to team leaderMain Responsibilities and Key Duties
- Promotes and sells Sim card
- Keeps customer informed of Cellcard new product and promotion
- Builds and maintains good relationships with customers
- Performs other tasks as assigned by management
- Make daily sales reports to team leader
Education
BA in Electrical and Electronic Engineering
- November 2019
to Present
Norton University - Cambodia
Skill
Driving, Riding, Attention to detail, Computer literacy English speaking, Khmer speaking, Writing, Reading, Best in communication skill. (5 years)
Language
Khmer (Native)
,
English (Fluent)
About Me
I am an honest person, hard working, know how help each other, live friendly,and be able to join people of all level, fast learning, Honest, Flexible & Good Attitude.