Operations Trainer
Gender: Male
Nationality: Cambodian
Work Experience
Operations Trainer
- September 2018
to Present
TDCX (Thailand) - Bangkok
Outsourcing Contact Center
- Provide daily policy training on the global community standards
- Send daily reports at the end of day
- Support market operational workflow to achieve targets
- Lead weekly call with the clients
- Lead weekly teach-back sessions to drive completion
- Lead floor discussion with operational agents
- Do administrative tasks on the training tracker
Education
BA in English For Education
- December 2011
to Present
University of Management and Economics - Cambodia
Skill
Education Program (4 years)
,
WordPress Development (4 years)
,
CodeCanyon PHP Script Installer (3 years)
,
Graphic Design (6 years)
,
Training and Development Expert (2 years)
Language
English (Fluent)
,
Thai (Basic)
About Me
Samith is a video sharing platform based in Battambang, Cambodia. He is skilled of social community standards, analysis, deep social approach, WordPress development, Graphic Design, Education development, strategic development, solution provision and social networking experise.