Admin Staff / Receptionist

Gender: Female
Nationality: Filipino

Work Experience

Admin Staff / Receptionist

- May 2018 to Present

Wealth Access - Makati

Software Development

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Manages the meeting and function rooms
• Contributes to team effort by accomplishing related results as needed.

Brand Ambassador

- January 2015 to Present

Admovers - Mandaluyong

Marketing and promotions

• Participate in trade shows as a spokesperson for our company
• Network and build trusting relationships with potential customers
• Thoroughly understand our products and services to inform potential customers
• Use word-of-mouth marketing techniques, like referring our company to friends
• Assist in organizing marketing events
• Track customers’ preferences and suggest advertising and positioning ideas
• Provide feedback to the Marketing and Product departments regarding customers’ requests
• Track and report on competitors’ marketing activities

Ambassador

- April 2017 to December 2017

NagaWorld - Phnom Penh

Customer Service

• Built as the recognized signature of NagaWorld, a designated and visual part of the entire brand experience.
• Meets and greets arriving guests and bids them farewell as they leave.
• Reviews the arrival list daily and assists in preparing and distributing welcome amenities.
• Achieves optimal customer satisfaction by providing quality customer services and delivering a uniquely memorable experience to hotel guests to ensure guest satisfaction and repeat visits.
• Attends promptly to customers' inquiries and assists them with their needs.
• Works closely with Front Office (reception, concierge, reservations) to coordinate complimentary, special services and hospitality for VIP customers.
• Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
• Is knowledgeable of property, product, marketing promotions and events.
• Track and report on competitors’ marketing activities

Online Staff/ Host

- July 2013 to July 2014

Wealth Access - Makati

Software Development

• Research topics and background information for items to be featured on the programme
• Plan and rehearse shows
• Write and sometimes memorise scripts
• Introduce and host programmes
• Read from a script or autocue, or improvise
• Keep the programme running to schedule, responding positively and quickly to problems or changes and improvising where necessary
• Keep in contact with the production team in the studio gallery


Education

BA in B.S Information Technology

- June 2009 to Present

Garcia College Of Technology - Philippines


Language

English (Fluent)
Last updated: 1 month ago
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ID: 3078

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Admin Staff / Receptionist

Wealth Access

Filipino

Work Experience

Admin Staff / Receptionist

Wealth Access - Makati

May 2018 to Present

Software Development

• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Manages the meeting and function rooms
• Contributes to team effort by accomplishing related results as needed.

">

Brand Ambassador

Admovers - Mandaluyong

January 2015 to Present

Marketing and promotions

• Network and build trusting relationships with potential customers
• Thoroughly understand our products and services to inform potential customers
• Use word-of-mouth marketing techniques, like referring our company to friends
• Assist in organizing marketing events
• Track customers’ preferences and suggest advertising and positioning ideas
• Provide feedback to the Marketing and Product departments regarding customers’ requests
• Track and report on competitors’ marketing activities

">

Ambassador

NagaWorld - Phnom Penh

April 2017 to December 2017

Customer Service

• Meets and greets arriving guests and bids them farewell as they leave.
• Reviews the arrival list daily and assists in preparing and distributing welcome amenities.
• Achieves optimal customer satisfaction by providing quality customer services and delivering a uniquely memorable experience to hotel guests to ensure guest satisfaction and repeat visits.
• Attends promptly to customers' inquiries and assists them with their needs.
• Works closely with Front Office (reception, concierge, reservations) to coordinate complimentary, special services and hospitality for VIP customers.
• Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
• Is knowledgeable of property, product, marketing promotions and events.
• Track and report on competitors’ marketing activities

">

Online Staff/ Host

Wealth Access - Makati

July 2013 to July 2014

Software Development

• Plan and rehearse shows
• Write and sometimes memorise scripts
• Introduce and host programmes
• Read from a script or autocue, or improvise
• Keep the programme running to schedule, responding positively and quickly to problems or changes and improvising where necessary
• Keep in contact with the production team in the studio gallery

">

Education

BA in B.S Information Technology

Garcia College Of Technology - Philippines

June 2009 to Present

Language

254 (238)

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