Payment and cash operation manager
Gender: Male
Nationality: Cambodian
Work Experience
Payment and cash operation manager
- October 2019
to Present
ANZ - Phnom Penh
Banking
2017- Present : Payment & Cash Operations Manager of ANZ Royal
- Look after the whole team for both international and domestic for 30 staffs to assure that the daily operation comply with the procedures and policies without breaching any AML and CFT policies
- Work closely with the owner group policies of AML/CFT , ETS , Regulator, and other policies related to the bank to ensure that any update of this policies to inform the team and involvement stakeholders on time
- Update all procedures related to the team to line up with the policies from time to time
- Simplify process , guidelines to ensure without breaches and alignment with market’s need
- Lead staffs(more than 30 people ) to have their more hard skills and soft skills to uplift their capacity and capabilities to perform with daily tasks
- Develop can do “attitude” and positive thinking
- Set objective for whole team on each year to ensure that bringing up with the regional strategy
- Coaching and mentoring staffs in order to achieve their goal
- Perform staffs’-appraisal at the end of the year
ACADEMIC AND WPRKING AWARD
2005 : MARKETING PRINCIPLE AWARD at Institute of Management and Economic
2006 : LIVING THE ANZ ROYAL VALUE
Jan-2014: SPOT AWARD of quick response and ownership to assist clients to recover that were fraudulently accessed
Apr-2014: SPOT AWARD of achievements and striving for out-performance
May-2016: SPOT AWARD of processing re-design to save the resources
Jun-2016: SPOT AWARD of initiative new product successfully with earning more revenues to the bank
Education
MA in Banking and Finance
- December 2010
to Present
Panasastra University of Cambodia - Cambodia
Skill
Banking systems , banking policies, banking products , banking process on the product , banking risk based approaches (10+ years)
Language
English (Fluent)