Asst. Manager – Technical Support
Gender: Male
Nationality: Indian
Work Experience
Asst. Manager – Technical Support
- September 2017
to Present
Expo Freight Pvt Ltd - Trichy
- Maintaining servers,
- Client systems,
- Printers & Network Peripherals
Technical Analyst
- October 2016
to March 2017
Six Sigma Soft Solution Pvt Ltd - Trichy
Client - Tata Consultancy Services - Chennai
- End to End windows 2008 & 2003 Servers support, serving global Microsoft data centers & locations (OS issues, patches, disk, Cpu, Memory utilization)
- Detailed Analysis & troubleshooting of connectivity scenario
- Studying Network packet drops & movement of data packets.
- Providing long term solutions for problem machine which require also performance tuning & other server related parameters.
- Troubleshooting & debugging issues related to Windows 2003/2008 & Storage productsIssues relating to complete system restore, including virtual environments (Vmware/MS HyperV)
- Role involves troubleshooting issues on Active directory& critical registry.
Education
BA in Computer Science
- 1995
to 1999
Bharathidasan University - India
Skill
MS Office 2010, 2013 & 2016, Norton Utilities; WinFax; PC Anywhere; McAfee; WinZip; Symantec Ghost; Veritas; Heat; Remedy 7.0/6.0; DameWare Mini Remote Console; Email (O365 Microsoft Exchange, Lotus Notes Mail); Oracle and many others. (10+ years)
Language
English (Fluent)
,
Hindi (Native)