Responsibilities:
• Arrange Booking and Reserve space for customer/Vendor
• Coordinate with airline agent to provide schedule on time.
• Ensure cargo is checked in warehouse in “Ready for carriage” condition
• Monitor cargo loading into aircraft
• Solving all issue with customer relate with cargo offload/delayed at hub
• Answer email/telephone from all customer issue with concerning /booking/schedule
• issue MBL once cargo get actual weight from airport team
• Daily update cargo and send prealert to agent once confirmed
• To prepare all relevant documents to attached with pouch cargo to destination on time.
• Send quotation to customer if required
• follow up cargo till reach to final destination with safety
• To update all cargo movement to customer
• Filling and submission of documents to account department
• Other duties to be assigned in specific situation.