IT Project Officer

Gender: Male
Nationality: Cambodian

Work Experience

IT Project Officer

- July 2022 to Present

Krungthai Bank - Phnom Penh

Banking

Support all IT issue in Phnom Penh & Siem Reap Branch

-Work closely with Vendor for IT supplier

-Work with NBC for project (FAST2.0, NCS2.0, NBCPBC, ITRS,...)

-Manage and deploy VMWare vSphere for Application and serverof Third-party application connect to CBS (O9)

-Manage and administrator on server on maintenance, Backupand disaster Recovery

-Administration on CCTV, Access control, Fire Alarm system,Attendant machine

-Firewall management include new connection and policydeploy to partner.

-Network switch and AD/DNS management and maintenance,Unifi Switch and App, Firewall Fortinet ,Cisco Switch,Mikrotik,

-Lease line and DPLC monitoring

-Software Life circle management / License renewal

-Anti-virus Management Kaspersky console and anti-virus agentendpoint

-Created implementation document and IT document for systemmaintenance.

-Created project and document delivery on Bank task assign byHQ.

-SLA management with partner and work closely with all localvendors for IT supplied and solutions maintenance.

-Local point contact in Cambodia all IT

IT & Database Management specialist Consultant Project IECD

- September 2020 to July 2022

RTI International - Phnom Penh

Education

-Manage All IT infrastructure (server

(AD,DNS,FTP,DHCP,WSUS) , Firewall Palo Alto,Maraki

switch,Wifi AP)

-Budget control for all IT equipments

-Create Backup System with Veritas Exec

-Support project on Internet connectivities (VPN,Office

365,RTI system)

-IT helpdesk as First level support for cambodia facial point

IT Manager

- November 2017 to August 2020

L.H.T Capital Co,.Ltd - Phnom Penh

Food & Beverage , Retail

- Manage and Support POS system, Sage System ,

Networking of Company Under line of L.H.T (Lucky Burger,

Lucky Mall, Combi, Combi Marketing, Lucky Salon)

- Support Accounting System and integrate Restaurant

System to Sage

- Manage Networking System Firewall (fortigate and Watch

guard) and AD, DNS, VPN DPLC connection from all stores

24 locations, Email,Telephone system.

- Work Close with Vendor and Supplier for (Restaurant

System, Accounting, and CCTV.)

- Backup and Restore DB of Accounting and POS system

(ConicaHat,T.O)

- Support Project Bronx Application of POS and Salon

- On Site survey for new store and vendor selection.

- T.O Restaurant administration for Lucky Burger and Lucky

Salon

- Conical Hat System administration on Combi Cambodia

marketing

- Sage300 ERP administration and management

- Manage and monitor Cisco GS 250,GS22, Mikrotik

CCR1036,R2100

- Implement Syslog server , Audit log server

- Implement and manage Unified Switch and Unified AP

- Implement and manage CCTV system

- Hardware/Software Upgrade

- VMware vSphere 6.0 & Windows Hypervisor management &

Replication

- Manage staff and prepare schedule for staff to maintenance

Store Lucky Burger and Salon, Combi Company.

- Implement Content Media Server for TV advertisement in

Lucky Burger.

- Import POS data and Sync to the Central System.

- Implement E-Leave system for HR.

- Manage & administration on email, file

server,sharepoint,team,skype on Office 365

- Direct Contact to Vendors and supplier

- ICT Annual Budget planning for LHT,RealFood,Combi,Lucky

Salon,Lucky Mall,Lucky combi School

Senior System Engineer

- November 2016 to November 2017

Chuanwei (Cambodia) LTD - Phnom Penh

Responsibility:

  • System administrator on (web and hosting system, platform. 
  • Software life cycle management (license manager software and Hardware) 
  • Database Manager (BSS/OSS/EBS) 
  • BSS/OSS Administrator and charging policy 
  • DNS / AD / WEB/ FTP/Mail server administration 
  • Backup and Restore Administrator 
  • System planning upgrade and improvement  
  • Firewall security management 
  • Deploy and Installation New System  
  • CCTV administrator and Installation 
  • Dealing with Vendor for Software and Hardware supply 
  • Hosting Domain register (Godady, TC...) 
  • Domain renewal for customer 
  • Support Spam prevent policy 
  • VMware (ESX, Xenserver ) server administrator 
  • Backup / Restored (mysql , sqlserver , Oracle) for Hosting , mail, finance system, OSS, BSS. 
  • NAS Storage & Tap Library backup administrator 
  • Second level support. 


Telecommunication Assistant

- April 2014 to October 2016

United Nations Assistance to the Khmer Rouge Trials (UNAKRT/ECCC) - Phnom Penh

Responsibility:

  • Telephone system Administrator, Telephone Billing, wireless Base Station, E1 Link, SMS and Fax Services 
  • Manage all network and Calling records from all office and individual  
  • Billing all Call to international call Between UNAKRT to all UN  Mission and UNHQ 
  • Planning &Prepare budget for telecommunication  
  • Database backup and recovery plan to tap and SAN storage 
  • Administration Radio Transceiver on Analogue and Digital System 
  • Dealing with vendor for all issue related with Telecommunication 
  • Contract management and Telecom contact oversea and local 
  • SQL/PLSQL Scripting Report for Billing Month. 
  • Manage and installation Video Conference, Voice Telephony Call to court for witness hearing via (Tandberg, Polycom, Skype, cisco WebEx..) 
  • Trouble Shooting problem report by user 1st level and 2nd level for Telecom support 
  • Trouble shooting routing and Switching problem that related with voice and data communication. 
  • Make sure all telephone billing are bill as schedule. 
  • Create/Delete PIN Code Request by user. 
  • Monitor third party Application (Phone soft, Voicemail, SMS, Extra Fax, E-billing system application server ) 
  • Develop and Modification of E-billing System and radio application. 
  • Networking Monitor with Cati, Nagios,Solarwinds 
  • Server monitor (DNS, AD ,Exchange ,Lotus,SMS,Fax,PBX,Database..) 
  • Assist to Help Desk 


IT & Vas Engineer

- October 2012 to March 2014

CooTel - Phnom Penh

Responsibility:

  • Configure VSMP Rate charging for Content  
  • Collect and analysis data requirement from Business and sale forward to vendor to develop feature requirement for system upgrade 
  • User acceptance test (UAT) form for testing on new production application upgrade on SMS,BAVP,VASP,CRBT,IVR,Web billing ,Reporting System. 
  • CRM Support , Customer Care Support  
  • Server Maintenance on (SMSC,BAVP,VSMP,CRBT ,IVR) and Trouble Shooting  
  • Work close with Support for trouble shooting System issue.  
  • Database BAVP,VSMP,CRBT ,IVR & Call center backup, Monitoring 
  • Database Oracle , MySql, Sql server support and Monitoring.  
  • Support Reporting requirement business and marketing dept 
  • Create Bulk upload content to CooVideo and Coogame and to VSMP platform 
  • Computer installation/Maintenance and Anti-virus update. 
  • Prepare & Installation for server HW/SW 
  • IP preparation, Computer Help Desk  
  • Configure Apache web server, Tomcat server.  
  • Network monitoring with nagios system. 
  • Daily and Weekly report to IT manager 
  • Support CCTV configuration / Mornitor 
  • Computer Help Desk 



Education

BA in Computer Science in Networking

- 2004 to 2008

Phnom Penh International University (PPIU) - Cambodia


Skill

MYQL , SQL, Perl, (6 years) , Firewall Fortiget (5 years) , Pola Alto (1 year) , DNS (10+ years) , DHCP (10+ years) , cisco switching (5 years) , Active Directory and Domain controller (6 years) , ERP Sage 300 (3 years) , T.O POS (2 years) , Conical Hat POS (2 years) , Management Leader ship (5 years) , Synology NAS (6 years) , Server installation Dell, HP, IBM (6 years) , VOIP (6 years) , Callcenter (6 years) , CRM (4 years) , OSS/BSS (4 years)

Language

English (Fluent) , Khmer (Native)

About Me

I am easygoing , Flexible , honest also straight forward, I like read novel, new technology magazine and news, my holiday is mountain and sea travel and explorer.

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IT Project Officer

Krungthai Bank

Cambodian

Work Experience

IT Project Officer

Krungthai Bank - Phnom Penh

July 2022 to Present

Banking

IT & Database Management specialist Consultant Project IECD

RTI International - Phnom Penh

September 2020 to July 2022

Education

IT Manager

L.H.T Capital Co,.Ltd - Phnom Penh

November 2017 to August 2020

Food & Beverage , Retail

Senior System Engineer

Chuanwei (Cambodia) LTD - Phnom Penh

November 2016 to November 2017

Telecommunication Assistant

United Nations Assistance to the Khmer Rouge Trials (UNAKRT/ECCC) - Phnom Penh

April 2014 to October 2016

IT & Vas Engineer

CooTel - Phnom Penh

October 2012 to March 2014

Education

BA in Computer Science in Networking

Phnom Penh International University (PPIU) - Cambodia

2004 to 2008

Skill

MYQL , SQL, Perl, (6 years) , Firewall Fortiget (5 years) , Pola Alto (1 year) , DNS (10+ years) , DHCP (10+ years) , cisco switching (5 years) , Active Directory and Domain controller (6 years) , ERP Sage 300 (3 years) , T.O POS (2 years) , Conical Hat POS (2 years) , Management Leader ship (5 years) , Synology NAS (6 years) , Server installation Dell, HP, IBM (6 years) , VOIP (6 years) , Callcenter (6 years) , CRM (4 years) , OSS/BSS (4 years)

Language

254 (238) , 236 (237)

About Me

I am easygoing , Flexible , honest also straight forward, I like read novel, new technology magazine and news, my holiday is mountain and sea travel and explorer.

Resumes you may be interested in