Customer Service Manager
Gender: Male
Nationality: Cambodian
Work Experience
Customer Service Manager
- October 2016
to Present
Soma group.com.kh - Phnom Penh
JOB RESPONSIBLE:
- Responding with inbound/out bound call
- Confirm/Validate the ordering
- Create Account/Place order for customers
- Passing the information to Sale/Content teams
- Handling/Solving customer’s problems/complaints
- Replying on facebook page & livechart
- Preparing/sending invoice to the customers
- Update data in system (after validated/delivered)
- Translating Website and some documents.
- Sent Report to manager.
Head of Customer Service & Logistics Assistant
- May 2015
to October 2016
Kaymu - Phnom Penh
Receptionist at Gym
- October 2014
to May 2015
De Castle Royal - Phnom Penh
Education
BA in Marketing
- 2010
to 2014
Asia Euro University - Cambodia
Language
Khmer (Native)
,
English (Fair)
,
Chinese (Mandarin) (Fair)