Customer Service Manager

Gender: Male
Nationality: Cambodian

Work Experience

Customer Service Manager

- October 2016 to Present

Soma group.com.kh - Phnom Penh

JOB RESPONSIBLE:

  • Responding with inbound/out bound call 
  • Confirm/Validate the ordering 
  • Create Account/Place order for customers 
  • Passing the information to Sale/Content teams 
  • Handling/Solving customer’s problems/complaints 
  • Replying on facebook page & livechart 
  • Preparing/sending invoice to the customers 
  • Update data in system (after validated/delivered) 
  • Translating Website and some documents. 
  • Sent Report to manager. 


Head of Customer Service & Logistics Assistant

- May 2015 to October 2016

Kaymu - Phnom Penh

Receptionist at Gym

- October 2014 to May 2015

De Castle Royal - Phnom Penh


Education

BA in Marketing

- 2010 to 2014

Asia Euro University - Cambodia


Language

Khmer (Native) , English (Fair) , Chinese (Mandarin) (Fair)
Last updated: 5 years ago
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ID: 1737

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Customer Service Manager

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