Analyst, Lending Processing Officer, and Implementation Officer
Gender: Male
Nationality: Cambodian
Work Experience
Analyst, Lending Processing Officer, and Implementation Officer
- February 2014
to April 2016
ANZ Royal Bank (Cambodia) Ltd - Phnom Penh
As an Analyst:
- Access client’s business performance
- Conduct credit and risk assessment
- Deal with clients and handle client enquiries
- Deal with relevant stake holders to get the work done
- Build good relationship with clients, relationship manager and other relevant stake holders
- Possess knowledge about bank products and loan documents
As a Lending Processing Officer:
- Review customer loan applications and other supporting documents
- Process loan draw down, loan discharge, other loan-related issues
- Ensure and deliver smooth and on-time operation against business expectations
- Prepare daily reports, loan annual review reports and other reports
As an Implementation Officer:
- Plan, communicate and lead change (migrate clients to use the upgraded internet banking platform - more than 100 clients was migrated with customer's satisfaction)
- Train business clients to ensure that they are capable of using the new platform
- Effectively communicate with clients in both verbal and written form to ensure smooth migration process and reduce change resistance.
- Prepare the upgraded internet banking quick guide to support the migration
- Handle all customers’ queries related to the migration process
- Build good relationship with colleagues
Assistant Manager (Finance and Administration Department)
- November 2009
to April 2012
Posco Engineering & construction co., Ltd - Phnom Penh
Education
MA in Business Administration
- 2012
to 2014
Murdoch University - Singapore
BA in Teaching English
- 2004
to 2008
Foreign Language, Institute of Foreign Languages (IFL) - Cambodia
Language
English (Fluent)
,
Khmer (Native)