Technical Support Engineer

Provide IT support to customer, mainly related to internet service

Assist troubleshoot networks, internet connectivity in the customer site or the company

Install, configure, and maintain internet connection, network cabling, and other related equipment, and devices, adds or upgrades hardware and software and configures wireless access point, router with wireless and related equipment

Implement network security and provide technical support to customer, anti-virus updates, managing host security and other related PCs.

Configure e-mail client and provide technical support for our customer (Anti-Virus, Spam protection and scanning, and other related e-mail)

Travel to customer site to install/configure modem/device & solve other related internet issues

Customers’ site survey and draw diagram, included laying cable

POP maintenance

Bachelor Degree of IT or related field is required. Undergraduate is also welcome

Technical knowledge & skills in setting up network and connectivity infrastructures & e-mail

Knowledge of TCP/IP, WAN, LAN, ADSL, DNS Networking, Cisco Router and Switch.

Good spoken English and/ (or) any other languages: Chinese/Thai/Vietnamese is a plus

Personal motorbike is a plus

Be able to travel and stay in other provinces

Loyalty, honesty, patient work, positive aptitude

Be willing to support as needed.

AnAnA Building: # 95, 3th Floor, Preah Norodom Blvd., Sangkat Boeung Raing, Khan Daun Penh, Phnom Penh.

Tel: 023 226 622, H/P: 081 831 516 / 061 226 648, Email: [email protected]