Digital Experience Manager

Cellcard, Cambodia’s #1 telecommunications company is looking to hire committed, energetic, performance-driven & creative professionals to support our growth. We seek people who strive to attain the highest level of professional standards and integrity. If you have what it takes to be with the #1, Cellcard invites you to apply for the positions of: Digital Experience Manager

Location: Phnom Penh (01 Position)

Key Responsibilities:

• Optimizes digital feature across all digital channels to improve customer experiences and increase revenue through conversion rate
• Works closely with Product Manager and Business Owner to understand product requirement and vision
• Researches, wireframes, sketches, and prototypes the use journey for digital product development
• Analyses the needs of the target user through industry benchmarking, customer experience, and customer insight
• Runs testing, analyses result, and provides action on design flows, features and other metrics based on objective
• Communicates and distributes design process and marketing research to all stakeholders for new or enhanced products to get buy in
• Implements design and works with developer team to provide guidance and direction regarding to user experience
• Monitors, analyses, and reports on performance data to improve customer experience, increase conversion, and optimize efficiencies
• Stays on top of competitor products and industry trends
• Performs other tasks as assigned by management

Job Requirements:

• Degree in Marketing, Media, Business Administration, or related fields
• At least 2 years experienced in designer, digital marketing, or related role
• Ability to work cross-functional team in multiple projects
• Knowledge in Human-Computer Interaction and Interaction Design is a plus
• Strong analytical skill, process, and methodology
• English proficiency
• Computer literacy
• Digital literacy
• Be dynamic, flexible, and able to work independent

HOW TO APPLY

Qualified applicants may submit their CVs and cover letters to the Human Resources Department.

The Human Resources Department CamGSM Co., Ltd.
No. 33 Preah Sihanouk Blvd., Phnom Penh
Tel. 017 333 589 | 077 906 555 | 077 907 555
Email: [email protected]

Closing Date: 11 June 2020