Senior Relationship Manager - Priority

J Trust Royal is a joint venture between J Trust, a Japanese diversified financial holding company listed on the Tokyo Stock Exchange, and The Royal Group, one of Cambodia’s largest conglomerates. J Trust Royal Bank commenced operations in Cambodia in August 2019 following the acquisition of a majority shareholding in the bank formerly known as ANZ Royal.

About The Role
Role Type: Permanent, Full-time
Role Location: Kramuon Sar Branch (KS)

This role is responsible for cold calling, meeting assigned sales revenue targets through the introduction and proactive cross-selling of banking products. It is also required to meet assigned new customers targets, deposit growth and lending referral.

Key accountabilities are:

• Create an environment that induces an easy and friendly experience for customers through highly professional and consistently level of customer service.
• Provide financial needs profiling to customers.
• Assign sales meeting through the introduction premier banking products, manage existing customer portfolio, new FUM growth and new customer
• Deepen existing customer relationships by cross-selling Bank’s products through identification of customer’s needs or wealth creating opportunities for the customer 2 to 3 product used/client and maximise product usage
• Adhere to compliance policy and ensure all bank requirements are fulfilled such as premier membership fee…... Uphold the highest level of integrity of work ethic.
• Perform KYC check with full diligence and to identify, money laundering, fraud cases or irregular transactions so as to protect the interest of the Bank and the customers.
• Ensure operations, workflows and processes are compliant to J Trust Royal standard guidelines and Cambodian AML and KYC policies
• Ensure adherence to governance frameworks in place.
• Ensure performance plan is in place and executed as agreed with Branch manager
• Ensure sharing of “best practices” ideas.
• 100% RAF Compliance at all times

About You
To be successful in this role, you will ideally bring the following –

• 2 - 4 years sales experience in the financial services industry.
• Fulfil related qualifications under sales and services industrial; perform relevant regulated activities in Premier Banking product sales
• Adequate knowledge in investment and wealth management products.
• Good client engagements ability (soft skills)

Our People

We know that any successful organisation is only as good as its people and so at J Trust Royal we value our people and recognise that they are our greatest strength.

Our aim is to attract and retain the best people by providing opportunities to maximise potential for personal growth and by creating a vibrant, energetic, high-performing and open culture.

Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you, but J Trust Royal is committed to helping you do this by providing you with the support, tools and resources you need.

We listen to feedback from our people and provide programs and opportunities to ensure they feel a sense of achievement and personal connection to their work and career with us.

We work flexibly at J Trust Royal. Talk to us and let us know how this role can be flexible for you.

HOW TO APPLY

To find out more about working at J Trust Royal or to view other opportunities visit https://jtrustroyal.com/en/careers
For more information about this opportunity please contact your Recruiter:
Recruiter: Sreng Sokhatepy
Email: [email protected]