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Job ID: 54354

Waiter / Waitress

Posting Date: 29 Apr, 2019
Closing Date: 29 May, 2019
Job Type: Full-Time,
Job location: Phnom Penh,
Job category: Others,
Ad Type: Premuium

Assist Captain / Supervisor in ensuring smooth operations of the sections appointed within the F&B Outlet area. He / she will make sure follow up the Captain / Supervisor / Assistant restaurant Manager instructions to delight customer.

  • Ensure compliance to rules and regulations
  • Monitor game operations to ensure that house rules are followed and that employees provide prompt and courteous service
  • Ensure all employees adhere to NagaWorld’s Code of Conduct, Internal Rules and Regulations at all times.

General Job functions:

  • To have complete knowledge on the food / beverage / service available in sections appointed;
  • Ensures that NagaWorld Hotel standards and policies are explained to staff, and are correctly applied;
  • Be aware of and applies the procedures concerning hotel Fire and Life Safety Emergency procedures;
  • Ensures that staff applies the necessary precautions with regards to the hotel food safety and hygiene standards;
  • Monitors and ensures smooth operations of the sections appointed (restaurants / banquet / beverage - as applicable);
  • Maintains consistency in quality of food and beverage / service / cleanliness of sections appointed;
  • Makes sure of putting in place (work place preparation) and checked well on each meal period;
  • Makes sure all the Beverages served in maximum 3 minutes time with proper garnish as per recipe;
  • Obtains customer feedback and inform Captain / Supervisor;
  • Handles minor complaints and reports them to the Captain / Supervisor;
  • Checks set-up / put in place prior to start of operations;
  • Checks cleanliness of sections prior to and after service;
  • Ensures co-operation and smooth communication between staff in section(s) appointed and other departments;
  • Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage;
  • Practices economy of food, beverage, paper supplies, electricity and water (practice recycling whenever possible);
  • Makes sure punctuality, grooming and performance are maintained;
  • Makes sure breakfast / lunch/ dinner and supper operation runs smooth as briefed by the Captain / Supervisor before each meal period;
  • Enforces staff motivation and team building;
  • Conducts staff training when required;
  • Assists in any other tasks as specified by his / her supervisor.
  • High school graduate or equivalent education required
  • Able to communicate in English or additional language preferred
  • Knowledge of alcoholic drinks and cocktail recipes
  • At least 2-3 years working experiences related to the job

Interested candidates should submit their CV & Cover Letter through below address and state the position applying as the subject. Only shortlisted candidates will be notified.

Address: NagaWorld, Samdech Techo Hun Sen Park, Phnom Penh, Cambodia
Phone numbers: 023 228822 Ext. 32004
Email: [email protected]