ATM & POS Support Officer (1 position at HQ and 1 position SR Branch.)

BRED Bank (Cambodia) Plc., is a subsidiary of the cooperative BRED Banque Populaire, a member of the BPCE Group, the 2nd largest banking group in France, serving more than 31.2 million customers, employing more than 100,000 people worldwide, and counting 9 million cooperative shareholders. 

BRED Bank (Cambodia) Plc is the bank for all the people and businesses of Cambodia who like to keep things simple and easy. We are looking for the qualified candidate who has experience in the banking sector to fill in the below position.

Position: ATM & POS Support Officer (1 position at HQ and 1 position SR Branch.)

Key Responsibilities:

1.   For POS Part:  

• Look for potential POS merchants for Relationship Manager to onboard
• Install, configure POS terminal, and provide training to merchant upon request
• Provide technical support, troubleshooting in solution to all POS related issues
• Be always prepared and available to be on call or onsite merchant visits when problem occurs and escalate it appropriately as needed.
• Schedule regular merchant visits and preventative maintenance of all POS terminals
• Monitor merchant performances to ensure strong POS business growth and report with suggestions to improve nonperforming merchants
• Other tasks to ensure the POS terminals are working smoothly and other adhoc as assigned by manager

2.   For ATM Part:

• Look for and conduct site visits to new ATM locations
• Coordinate with relevant team on ATM deployment, maintenance, and related issues
• Regular visit to all ATM locations to ensure images, sign boards and all functions are working and displayed appropriately

Required Education & Experience:

• Minimum Bachelor Degree
• OR lower degree accepted if at least 2 years' experience in similar position
• Computer literacy  including data analysis
• English proficiency both written and spoken
• Financial background, analytical and project management background

Required competencies:

• Discretion, integrity and rigor
• Be a team player and like to deal with issues or challenges
• Autonomous and pro-active
• Desire to go extra and beyond responsibilities

HOW TO APPLY
Interested candidates, please submit your resume to this email address: [email protected]