Teacher of English / Client Service Officers / Procurement Assistant / Web and Mobile App Developer / Study Abroad Counsellor

Established by IDP education in 1992, the Australian Centre for Education (ACE) is a leader in the
provision of English Language Teaching services in Cambodia and in the South East Asia region.
ACE operates on five campuses in Phnom Penh and in Siem Reap. Part-owned by 38 Australian
universities, IDP Education is a global leader in the international education and student
placement. With its global network of 100 offices in 32 countries, IDP provides counselling on
study abroad options and enrollments to study in Australia, Canada, New Zealand, Ireland, the UK
and the USA. IDP Education is also a proud co-owner of IELTS (International English Language
Testing System), the world’s most popular high-stakes English language proficiency test.
For more information about ACE or IDP, go to www.acecambodia.org

01 - Teacher of English  (Phnom Penh and Siem Reap Campuses)

Role and responsibilities:

• Provide teaching services in accordance with the professional standards expected at ACE
• Develop lesson plans and supplementary teaching materials as necessary to help students learn more effectively in addition to using ACE curriculum and materials
• Supervise and keep records of relevant student assessments and exams
• Keep accurate records of student class attendance, their study progress and provide ongoing support.
• Strictly adhere to the academic policies and approach endorsed at ACE
• Participate in or conduct relevant professional development sessions
• Assist with relevant academic and public relation activities and events

Key requirements:

• Recognised university degree in an English Language Teaching field
• Good command of English language proficiency (minimum IELTS overall band score of 6.5) – applicants might be required to take an IELTS test to demonstrate the required IELTS score
• Demonstrated good understanding of teaching methodology and pedagogical knowledge
• Demonstrated enthusiasm for further learning, professional development and academic excellence
• Strong commitment to professional and personal integrity and ethical conduct
• Ability to work in a multicultural environment
• Commitment to participate in relevant CSR activities and initiatives of ACE

02 - Client Service Officers

Role and Responsibilities:

• Entertain enquiries on services provided by the company such as on study abroad services and scholarships, studying English at ACE and registering or preparing for an IELTS test
• Provide counselling on study options and admission requirements for ACE programs
• Administer ACE placement tests and course enrolment
• Act as point of contact in providing solutions to students and customers
• Be part of a bigger team, organise promotional functions and exhibitions related to international study opportunities
• Play an active role in various CSR activities and initiatives

Key Requirements:

• University degree in a relevant field (preferred)
• Good command of English language proficiency (eg. an IELTS 6.5 overall band score or equivalent)
• Good understanding and commitment to providing good customer service and a positive experience
• An effective communicator and problem solver
• Strong commitment to professional and personal integrity and ethical conduct
• Ability to engage and work in a multicultural environment

03 - Procurement Assistant

Role and responsibilities:

• Ensure smooth running of IDP/ACE campuses
• Estimate and establish cost parameters and budgets for purchases
• Review and analyze all vendors/suppliers, supply, and price options
• Develop plans for purchasing equipment, services, and supplies
• Manage procurement of furniture and office supplies
• Record office expenditure and managing the budget
• Coordinate events/functions such as Graduation Day, staff parties, and meetings
• Other duties assigned by immediate supervisor

Key requirements:

• A university degree in Business Administration or related field (preferable)
• Good command of English
• Good interpersonal, communication and organisational skills
• Ability to work as part of a team and independently and enthusiastic in research and new initiatives
• Strong commitment to professional integrity and ethical conduct
• Ability to work in a cross-cultural environment

04 - Web and Mobile App Developer

Role and responsibilities:

• Join the development team to develop database systems, websites and apps
• Produce reports and analyse data
• Provide technical support on system testing and implementation
• Support relevant teams to administer the systems, websites and apps
• Research new technology and bring in initiatives
• Other duties assigned by immediate supervisor

Key requirements:

• A university degree in Information Technology or Computer Science
• Web and mobile app programming
• High analytical skill in database design
• Good command of English
• Good interpersonal, communication and organisational skills
• Ability to work as part of a team and independently and enthusiastic in research and new initiatives
• Strong commitment to professional integrity and ethical conduct
• Ability to work in a cross-cultural environment

05 - Study Abroad Counsellor

Role and responsibilities:

• Provide counselling services on study and visa application to clients
• Provide general administrative support to the Study Abroad Resource Centre
• Ensure that all clients are professionally served and a feedback system is effectively implemented
• Participate in the development and implementation of promotion campaigns and branding strategies
• Assist in event management (e.g. Study Abroad Expos)
• Other duties assigned by immediate supervisor

Key requirements:

• A university degree preferably from Australia, New Zealand, Canada, UK, or the USA
• Good command of English (IELTS of 5.5 overall band score is preferred)
• Be familiar with Cambodian and International educational systems
• Good computer skills in word processing and database usage
• Flexibility (e.g. adjusting to changing circumstances and working on a variety of tasks)
• Experience in customer service and administrative work is preferred
• Demonstrated enthusiasm for learning/professional development
• Strong commitment to professional integrity and ethical conduct
• Ability to work in a cross-cultural environment

How To Apply

To apply, send your CV and Cover letter to: [email protected]

Deadline: 30 January 2019
IDP Education is a World Leader in the International Education and Student Placement Services