Receptionist

- Welcomes a guest, makes recommendations and advises to the guest and sells rooms and hotel’s other products and services to the guest in order to maximize the hotel revenue

- Gets familiar with all room types, benefits, room rates, hotel promotions of food and beverages and spa departments for performing daily up selling job

- Responsible in answering of all hotel information, such as products and services within operation hours to a guest by ensuring correct information are given

- Gets to know all procedures and adhere to instructed procedures accordingly

- Stays informed of all events going on in the hotel

- Knows how to put into effect of emergency procedures

- Holds a responsibility in up keeping the image of the Hotel properties

- Learns to communicate effectively by passing all guest information to there levant departments

- Establishes close and harmonious working relationship with all hotel departments

- Observes any other instructions as directed by the immediate Supervisor and/or Manager

- Greets and welcomes a guest as he/she arrives at the hotel

1. High school diploma or other equivalent qualification.

2. Fresh graduate from vocational training school is encouraged

3. Having 1years’ experience in similar position in a 4 or 5 stars hotel is preferable

4. Computer Literate (Ms. Office, Internet, Email)

5. Knowledge of cost saving, telephone operator, hotel products knowledge, sales, customer relationship, fire & safety and first aid,

6. Knowledge of food & drink, culture, attractive places is a plus

7. Possess good time management, problem solving and interpersonal skill

8. Be outgoing, confident, vigilant, honest and flexible

9. Able to work under pressure and stressful situations while handling multiple tasks

10. Good command of English in writing, listening, speaking and none-verbal

11. Speaking additional languages is an asset

12. Require to spend long hours standing and using computer

13. Smart looking, high standards of personal grooming and hygiene

Contact Details:

Human Resources Department, Mondul II, Khum Svaydangkom, Siem Reap

Tel : (855) 63 967 666

Mobile: 078 555 671, 016 915 515

E-mail : [email protected]

Website : www.somadeviangkor.com