Call Center (Khmer- English Speaking)

WorldBridge Outsourcing Solutions Co. Ltd (WBO) having a company register N0. Co.3400E/2015 dated September 2015. The company incorporated under the law of the Kingdom of Cambodia with register address at new Steung Mean Chey Market, 1st Flood, #523, Preah Monireth Boulevard and Phnom Penh, Cambodia. WBO is part of the WorldBridge Group of Companies. Today, WBO offers 24/7 call center services including in-bound calls, out-bound calls, data entry/scanning, data center services, website and software/app development, data and web hosting, IT support, etc.

As WBO is growing, we are looking for a professional to fill the position of Call Center (10 posts) based in Phnom Penh to join our dynamic team in growing an emerging BPO industry in Cambodia.

• Communicate professionally with customers via phone, E-mail, and SMS

• Perform quick response to assist customers.

• Handles customer complaints and enquiries

• Report and follow up customers’ complaints or request or suggestion to Customer

• Manage large amounts of inbound calls in a timely manner

• Able to work as team & individual

• Good communication with customers

• Provides good services to customers

• Perform other tasks as assigned by manager

• Male or Female

• Cambodian only

• University or fresh graduate students are highly encouraged

• Good listening skills and ability to anticipate

• Good presentation, confident speaking skill.

• Good on communication in Khmer and English

Working Hour: Monday to Saturday (8h00 am to 5h30 pm)

Interested candidate please submit CV and Cover Letter not later than March 31st, 2018 by using the contact details below. Only shortlisted candidates will be notified. Contact Person: HR & Operations Department Address: Steung Meanchey new market, Sangkat. Mean Chey, Khan. Mean Chey, Phnom Penh.

• Tel: +855(0) 23 987 252/ 093 443 925/ 011 898 081

• Email: [email protected] / [email protected]

• Website: www.wboutsourcing.com